Thursday, October 1, 2009

There's a payoff, it's just not the one you were trained for

I'm pretty sure I could have more salary, status, responsibility and corporate influence than I do right now. In fact, there's a few moments... without naming any names... when I saw a vote of non-confidence brought on by my "sticking up" for the kinds of things I talk about on this blog. These moments came with pretty clear reductions in my role in the organization. Nothing formal, mind you. That's not how bureaucrats do things. Rather, it's done in the re-routing, the bypassing or the reassignment.

I can't say I was surprised by these results. I'm in a pretty conservative, status quo-driven sort of organization and I'm very vocally not playing the urgency game that's on tap. What I try and bring to my organization can, through a certain lense, be seen as unhelpful.

When I first started down this path, I thought I was beginning a story that would end with me being warned to change my ways or lose my job. That fear has long since past. This role I've chosen won't put me out of a job. It puts me on the outside of the things that used to confirm my value in the organization. Even though I can rationalize that those aren't the things I want, it still stings. I was trained to pursue such rewards, after all.

When I take a moment to reflect, I'm reminded that my behaviour choices have improved the quality of my life and the lives of my family. There's likely too many benefits to truly list, but suffice to say I'm happier, more content and I'm devoting more time to my wife and kids.

I think there's a bigger picture payoff, too. I'm participating in (and sometimes forcing) a conversation about how and why we do things and about the imperative to change. It certainly doesn't provide the kind of gratification we're used to, but I'm energized by the pursuit. That's a pretty good benefit.

Monday, September 28, 2009

The Bubble Boy

The last person to get knocked out of a poker tournament before they get to the cash payouts is called the "Bubble Boy." Celebrating the arrival of the Bubble Boy is great fun for everyone but, you guessed it, the Bubble Boy.

I watched a World Series of Poker broadcast the other night when they were going to "break the bubble" and get into the cash. Poker celebrities were talking about the misery of being the Bubble Boy, their own experience with the bubble and their hopes for this year. They all took pity on the Bubble Boy, except Daniel Negreanu, a well-known Canadian player. Daniel celebrated the Bubble Boy as someone who took a risk when they were close to the reward. He said they could walk away and people should say, "there's a guy who is going to be a great poker player."

I think there's two ways to have a career, and one of them looks a lot like the Bubble Boy. You can choose to be the methodical, incremental value creator or you can be the make-it-or-break-it person, the one that succeeds and fails a dozen times. The one that creates stories worth telling - about the times they hit and the times they missed.

Sometimes that person has to walk away from the table, but it doesn't have to be in shame. Someone will be saying, "there's a guy who is going to do great things."

Wednesday, September 23, 2009

Pursuing Happiness

This might be a really simple idea, but sometimes I can forget it. My guess is that you're prone, too.

What we chase to make us happy and what actually makes us happy are often two different things. We chase a bigger salary, a nicer car, a trip to Mexico or a bigger office. We chase acknowledgement for our volunteer efforts or for someone to compliment our new shirt. We save up to buy... wait, who am I kidding? We use our credit card to buy a new camera.

Without fail, these items soon become part of our new routine or a distant memory. Once the euphoria fades away, we're filled with "what next?"

There's a pattern here, and if we step back for a moment it's easy to see it. The majority of our lives is spent in the routine, not the moment of achievement. If your happiness is derived from THE NEXT THING, you're establishing that you will live most of your life unfulfilled. Sure, you get a sense of satisfaction when you attain something, but that's fleeting.

I say we should focus on what's constant. Rather than "what's next?", how about asking "what am I doing on a consistent basis?" Then, if you plan to continue repeating the pattern, figure out how being in that moment can make you happy.

Thursday, September 17, 2009

It feels like it got out of hand

I checked in with a colleague to see how he was and how his project was going.

He said he had completed his recommendation and submitted it. When he saw it in the next phase, it had substantially changed.

"How did you feel about that?" I asked.

"Well, by the end, it kinda got out of my hands anyway. I was more just interpreting instruction than making choices for the recommendation."

Turns out, it wasn't really his project anymore. He was still holding the document, but his "superiors" were calling the shots.

That's disappointing. That's a brain underutilized, to say the least.

When the project got into this dynamic, you can guess he was still spending a lot of time revising and editing the document. However, the rules changed in terms of what he did to make it better. Sure, he still found the document could be improved if he applied his knowledge and skill, but he actually did a subtle little calculation that dramatically changes the overall outcome. He first determined if he intrinsically cared enough about the project to go through the eye rolls, the patient deep breaths and the paternal voice that tells him why they're not doing it that way. Most of the time, you can guess that he determined it wasn't worth the discomfort.

If you're a manager, please understand that taking things out of people's hands isn't done by announcing that you're taking it out of their hands. I know you've got better sense than to take that drastic step. Taking things out of their hands happens when you amend their work without consultation or you cram your expectations for the product down their throat. I know you've got pressures and deadlines. What's the emergency that justifies ripping the individuality and creativity from your employees?

Thursday, September 10, 2009

Survival is NOT Enough

Jonathan Mead and his Illuminated Mind have been exceptionally inspirational for me lately. I can't say enough about how his writing seems directed right at me. I mentioned in an earlier post about his terms of "renting out your mind" and "getting paid to exist." These are now daily phrases for me as I try and make sense of my place in the world.

Jonathan has now released a new, free ebook, the Zero Hour Work Week that you should read. After reading it myself, I sat down and started writing what I've called my "liberty project." This is a project plan to take me into uncharted waters... well, uncharted for me, not for people like Jonathan. It's about a disciplined, bootstrapping sort of workplan to create value for me, my family and my community. Best case scenario, I'm rewriting my plan for making a living. At minimum, I'm rewriting my strategy for how I'm relevant and how I make meaning.

This is deeply personal stuff and it's more than a little scary. I'll borrow from Seth Godin's Survival Is Not Enoughwhen I say it's hard to let go of my "winning strategy." This strategy has served me so very well up to now. In conventional terms, I've been doing everything right. I'm educated, I have lots of competence at marketing, strategic planning, policy development and simply just getting stuff done. When I'm not stirring the pot too much at work, my employers appreciate my efforts. I've come in to a bigger salary and more responsibility than I dreamed of... but I feel a dissonance. It feels like I'm running a fool's errand. The "success" I'm pursuing isn't actually what I want. When I step back, I see that I'm just one in a herd of buffalo, stampeding for a cliff. It would be so easy to just keep running, blamelessly running. But I can't do that. I've seen the truth. I'm obligated to stop, to reverse direction.

This is a journey almost entirely within my own mind, about my own behaviours and about my own willingness to rewrite my script. I'm reprogramming. Though this is almost entirely between my ears, it's surprisingly hard.

I'm working with a policy of being radically honest, even if that makes me uncomfortable. I recognize that this policy also results in a post that just sort of dangles out there without resolution, so here's one: I feel better being on the journey than having the feeling that I need to start.

Sunday, September 6, 2009

Am I just being repetitive?

Now that I've been blogging for a while, I would say this is the question that haunts me the most. A lot of magnificent thinkers and writers are talking about the same sorts of things I am talking about.

I've just learned about www.caliandjody.com. They have a model is called ROWE, the Results Only Work Environment In my estimation, it's brilliant. I downloaded the introduction and first chapter of their book, Why Work Sucks and How to Fix It, and the evisceration they give to our out-dated perspective on time is fantastic.

So what am I doing here blogging when other people are already saying it so well? Well, two things. First, I'm forcing myself to get my own thoughts into a coherent format and be responsible for them. It's tremendously helpful, if not even a little cathartic. Second, I'm contributing my voice to a movement, one that needs every member the world can spare.

Your quiet agreement to some or all of what I say is great. Agreeing in a not so quiet manner, through voice or action, is powerful.

Oh, hang on. There's a third reason. By blogging, I'm learning a ton. I'm not sure I would have come across ROWE without the generosity of a reader. Thanks Sebastian.

Thursday, September 3, 2009

Coral battles and the slow growth of bureaucracy

I just watched the Blue Planet episode where they show how coral grows and overtakes other coral.

Here's the piece that got me thinking. At 38 seconds there is some fascinating time-lapse footage of one coral overtaking another.



If you were snorkeling or scuba-diving by this fascinating scene, would you notice? I think it would look pretty static and I would swim on by.

Bureaucracy is pretty static too, right? What if we could time-lapse photograph a bureaucracy? What would become apparent that's difficult to see with the naked eye? Speeding up the pace would likely make the slow encroachment of policies, procedures, restrictions and risk aversion look as sinister as this coral. If you sped it up , I think you'd see that the well-intended efforts to influence and control employee behaviour actually kills an employee's discretion and ability to be independently thoughtful.

This progress goes seemingly unnoticed every day. We tend to take for granted, or perhaps we shrug off, the daily insults to our autonomy and ability to be discerning. We choose not to push back. Through time-lapse, we'd see that we're losing the battle. We'd see the bureaucracy move forward so steadily that you'd think it could only be planned.

I don't in any way think it is planned. Rather, I see it stemming from a culture and paradigm of command and control that doesn't work. Those that champion this out-dated style or those who don't stand up against it need to see some time-lapse footage of its effects.